Your information.

Information you send us

Our enquiry form asks for your name, email address, enquiry type and message. You can also provide a phone number, company and site or building details. We use these details to respond to your enquiry and arrange any services you request.

Please avoid including passwords, access codes or sensitive information in your message.

If you request newsletter updates, your email address is sent to our support team for manual handling. The website does not automatically add you to a mailing platform. You can contact us to withdraw your request.

Enquiry delivery

The website is hosted by Cloudflare. Form messages are delivered to our team by email through Zoho ZeptoMail. The public website does not keep a separate database of enquiries; copies may remain in our email systems and those used to deliver the message.

Our providers process information to host the website, protect it and deliver messages. Their processing may involve systems outside Australia.

Security and website performance

Cloudflare processes technical request information, including IP addresses, to serve and protect the website. Our forms use Cloudflare Turnstile to help prevent automated submissions.

When enabled, Cloudflare Web Analytics measures visits and page performance without using advertising cookies or tracking people across websites. Enquiry form contents are not sent to Web Analytics by our website code.

Read more in Cloudflare's privacy policy and Zoho's privacy policy.

Contact us about your information

For questions about this notice, retention of an enquiry, or a request to access, correct or delete information you have provided, email [email protected] or call 03 9470 8844.

Sphere Systems, Unit 23/9 Mirra Court, Bundoora VIC 3083, Australia.